School District HR Division Honored With State Award

May 2021

The School District of Palm Beach County’s Division of Human Resources has been named a recipient of the Governor’s Sterling Award for 2021.

 

The District is the only winner in the state this year, and it's the first time it has won this prestigious honor. The award is given by the Florida Sterling Council to high-performing, role-model organizations that demonstrate superior management approaches and role model results.

“Earning the prestigious Florida Governor’s Sterling Award is an honor and a testament that organizational visions can be achieved,” said Chief of Human Resources, Dr. Gonzalo La Cava. “Leading with a high-performing team and a continuous improvement framework, our organization moved from transactional to transformational to improve outcomes for students and staff.”

The employees in the HR Division provide services through its departments, including Employee and Labor Relations, Professional Development, Recruitment and Retention/Non-Instructional and Administrative Staffing, Professional Growth, and Compensation, and Employee Information Services for full-time, part-time, and former employees.

The HR Division has implemented an industry-leading service delivery model that focuses on continuous improvement and the utilization of its HR Partners as human capital diagnosticians and brokers of HR services. This model is coupled with processing centers and an award-winning HR Customer Care Center available for all employee inquiries.

The Division launched a District-wide Lean Six Sigma training program leading to improvement projects across the organization with a year-over-year time savings equivalent increase. Process improvement methodologies resulted in a 38% reduction in the teacher hiring process time.

“I am very proud of the accomplishments of the Human Resources Division,” said Superintendent Donald E. Fennoy II. “Their vision and focus on continuous improvement has resulted in the transformation of an organization to become a role model for public and private human resources departments.”

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